All product returns of AphroditeHair are FREE shipping
Our aim is to let you rest assured to order our products
We hope you love what you've ordered! But just in case you're not 100% satisfied, please contact us before returning.
1.Which product meets the refund requirements？
The products that need to be returned must be unwashed, unused, unworn, unchanged parts, and attached with the original packaging tag and all gifts.
2.How to deal with the return shipping fee?
When you need to return the goods, please ensure the integrity of the returned goods first. You need to contact our refund staff for refund communication, we will assign you a professional transportation company, please pay the freight first, when we receive the goods and meet our return standards, we will refund the freight and payment Here you are, we hope that this refund will be converted into a cash electronic voucher (permanent valid) and returned to you, so that it will be more convenient for you to order next time.
3.Can I change the product？
Of course, we respect your choice. You can return or exchange the product within 24 hours of creating the order. When more than 24 hours later, we can not confirm whether the goods are dispatched. When you need to exchange the product after receiving it, if it is not a quality problem, we will be responsible for the first return fee. But please pay the shipping cost for sending.
4. Can I change my hair without contacting us?
Can not. You must contact us first, because the return address may be different from the address where your order was originally shipped. In addition, we will facilitate tracking of your returned products and expedite your replacement. Please note that there is no guarantee of replacement without contacting us.
5. Why can't the product be replaced after it is worn, used, or opened?
Our products are considered sanitary products. We must ensure that the goods comply with international health standards, and resolutely do not sell secondary products, which enables our product quality to be guaranteed. You can rest assured to order on our website
Note: If you have any questions about the return, you must contact customer support within 15 days of the first order.